Hope that helps and we look forward to hosting you at SoCal's no. All information and forms can be found here: sanmanuel dot com slash dispute (Trip Advisor does not allow URLS). If you disagree with the decision of SMTGC, you have 20-days to file appeal. Upon receipt of the Gaming Activity Dispute Form, the San Manuel Tribal Gaming Commission (SMTGC), an independent Tribal governmental agency, will investigate the dispute and provide a written decision within 60 days.

In addition, if you have a dispute over the play or operation of any Class II or Class III game at San Manuel Casino, you have three days to notify the casino and 15 days to submit a completed Gaming Activity Dispute Form. We are happy to look into this on your behalf, however, as part of our World Class customer service. Since opening our doors in 1986, all legitimate wins have been paid out in full as we have a sterling reputation as a leader in the gaming industry. THEY WILL NOT HONOR THEIR SLOTS!!!!!Īrbie - Arbie - Thank you for the feedback. HAHAHAHA!! Plus they never gave me a chance to Win the biggest Progressive that could win me more than $1000 to fish for the biggest fish. They only gave me a certain amount of my credit and shorted my winnings with a complementary 10 dollars. After they reviewed the camera, they did see me win and I got first price. I told them to check the camera and see it from that point of view.

I told them everything it's true and I wasn't lying to them. I called the service and they wouldn't honor my winnings because the slot has no record of what happened. After the competition ended, my credits did not add my winnings nor resume my biggest fish record progressive play. Then the competition play was activate with the other players and I got 1st place with my winnings of the fish i caught. I was fishing about 4 minutes in play to catch one and there was no time limit to catch a fish. I was playing the fishing slot for 40 minutes and I was able to hit the biggest progressive play to catch a record weight fish. MY PROGRESSIVE PLAY WAS LOST AND MY OTHER PROGRESSIVE DID NOT CREDIT MY WINNINGS.

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